Refund & Return Policy

At ShopNest Sales, we want you to be completely satisfied with your purchase.

Returns & Exchanges

• Products can be returned or exchanged within 7 days of delivery.

• Items must be unused, in original packaging, with tags intact.

• Certain items (innerwear, cosmetics, perishables, digital goods) are non-returnable.

Refunds

• Refunds will be processed within 7–10 business days to the original payment method.

• COD orders will be refunded via bank transfer.

Damaged/Defective Products

If you receive a damaged or wrong product, please contact us at [info@velvetoutfit.com]